Thank you for shopping with us at Vitaswitch. We strive to provide high-quality medications and excellent customer service. If for any reason you are not satisfied with your purchase, we are here to help.
We accept returns of unused and unopened medications within 30 days of the purchase date. To be eligible for a return, your item must be in the same condition as you received it and in its original packaging.
If you receive a damaged or defective item, we will gladly exchange it for the same product. Please contact us immediately upon receipt of the item to arrange for an exchange.
Refunds will be issued to the original method of payment used during the purchase. Once we receive your returned item, we will inspect it and notify you of the status of your refund. Please allow up to 3 business days for the refund to be processed and credited to your account.
Certain items, such as prescription medications, are non-returnable due to safety and health regulations. We cannot accept returns on these items unless they are damaged or defective upon receipt.
Shipping costs for returned items are the responsibility of the customer unless the return is due to our error or a defective product.
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at info@vitaswitch.com.
Please note that certain situations may require additional review and consideration for returns or exchanges. We reserve the right to make exceptions to our return policy on a case-by-case basis.
By making a purchase on our website, you agree to abide by our return policy terms and conditions.
Thank you for choosing Vitaswitch for your healthcare needs.